Shipping and Returns Policy

Effective Date: May 9, 2025

At JalisCorazón, we’re committed to getting your order to you safely and quickly — and standing behind every small-batch product we craft.

Processing Time:
Orders are processed within 2–5 business days. As a small-batch operation, some items may take a little longer depending on availability.

Shipping Rates & Delivery:
Shipping costs are calculated at checkout based on your location and order weight. We currently ship within the U.S. (international shipping coming soon).

Carriers:
We primarily use USPS, UPS, or other reliable carriers. You will receive tracking info via email once your order ships.

Delivery Issues:
JalisCorazón is not responsible for lost or delayed shipments due to incorrect addresses or issues with the carrier. Please double-check your info before submitting your order.

Due to the perishable and personal nature of our food and wellness products, all sales are final.

However, we stand behind the quality of everything we make. If your order arrives:

• Damaged
• Incorrect
• Missing items

Please email us at support@jaliscorazon.com within 5 days of receiving your order with your name, order number, and a clear photo of the issue. We’ll make it right — whether that’s a replacement or a store credit.

Please read ingredient lists carefully. We are not liable for allergic reactions or sensitivities. Contact us before purchasing if you have questions about ingredients.

Reach out anytime at:
📧 Email: support@jaliscorazon.com
📱 Instagram: @jaliscorazon